15 Critical Soft Skills Interview Questions for Identifying Leadership

Leadership: Achieving extraordinary business results through people.

According to the Pew Research Center, approximately 10,000 baby boomers turn 65 every day (and will through 2030). This is creating a huge "brain drain" for American businesses. And with businesses facing more complex challenges and opportunities every day, determining who will lead and manage organizations into the future is critical.

Leadership may be the single most important factor to the success or failure of a company, because our leaders and managers inspire and motivate us to achieve the company's vision and goals. Not everyone has the ability to be a leader (or wants to be). But, for those who do aspire to being more than individual contributors, it's important to focus on developing their leadership skills and more importantly utilizing their strengths to their fullest extent.

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Critical Soft Skills Interview Questions: Decision Making

Decision Making: Utilizing effective processes to make decisions.

Speaking with a CEO recently, I was reminded how important "decision making" is to career trajectory, when he related he would be demoting/terminating a senior executive who struggled with the skill.  A recent Gallup article reaffirmed this stating only 1 in 10 managers possess great decision making skills. They defined someone talented in decision making with the following:

They solve the many complex issues and problems inherent to the role by thinking ahead, planning for contingencies, balancing competing interests and taking an analytical approach. 

Making solid decisions in a timely manner is a trait of great managers and employees. Many who struggle with decision making have a bias regarding certain factors in their decision making process.  They often struggle with admitting they made a mistake too, thus compounding their poor decision making skills.
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Critical Soft Skills Interview Questions: Personal Accountability

PERSONAL ACCOUNTABILITY: A measure of the capacity to be answerable for personal actions. Someone who takes ownership of the situation, admits when they're wrong and lives in solutions!

Statistically, 50 percent of our population is above average in personal accountability and 50 percent is below average in personal accountability. In our executive search and hiring process, we find that personal accountability is a requirement in nearly EVERY job/position. This illustrates the importance for all hiring managers to completely evaluate each position as it relates to being personally accountable plus making sure that everyone they interview brings personal accountability skills to the job. Businesses that hire employees who are personally accountable will experience dramatic improvements in the key performance indicators of their hiring success.

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